:root{--brand: #0b4fc4;--brand-soft: #e8f0fe;--bg: #f6f7fb;--card: #ffffff;--text: #1f2430;--muted: #6b7280;--line: #e5e7eb;--ok: #059669;--err: #dc2626;--warn: #d97706;--danger: #ea580c}*{box-sizing:border-box}body{margin:0;font-family:Cairo,system-ui,sans-serif;background:var(--bg);color:var(--text);line-height:1.6}a{color:var(--brand);text-decoration:none}h1,h2,h3{margin:.4em 0}hr{border:0;border-top:1px solid var(--line);margin:12px 0}.shell{min-height:100vh;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:16px;padding:10px 20px;background:var(--card);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10;flex-wrap:wrap}.brand{color:var(--brand);font-size:1.3rem}.nav{display:flex;gap:4px;flex:1;flex-wrap:wrap}.nav a{padding:6px 12px;border-radius:8px;color:var(--text)}.nav a.active{background:var(--brand-soft);color:var(--brand);font-weight:600}.page{flex:1;padding:20px;width:100%;max-width:1000px;margin:0 auto}.narrow{max-width:720px;margin:0 auto}.footer{text-align:center;padding:16px;font-size:.85rem}.center{text-align:center}.center-page{text-align:center;margin-top:30vh}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px;margin:12px 0}.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:12px}.grid .card{margin:0}.row{display:flex;align-items:center;gap:8px}.row.between{justify-content:space-between}.row.wrap{flex-wrap:wrap}.muted{color:var(--muted)}.error{color:var(--err)}.ok{color:var(--ok)}.big{font-size:2rem;font-weight:700;color:var(--brand)}label{display:block;font-size:.9rem;margin:8px 0}input,select,textarea{width:100%;padding:9px 12px;border:1px solid var(--line);border-radius:8px;font:inherit;background:#fff;color:inherit;margin-top:4px}input[type=radio],input[type=checkbox]{width:auto;margin:0 6px}button,.btn{display:inline-block;padding:9px 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var(--line);border-radius:999px;font-size:.85rem;margin:0;cursor:pointer}.chip.on{background:var(--brand-soft);border-color:var(--brand);color:var(--brand)}.chip input{display:none}fieldset{border:1px solid var(--line);border-radius:10px;margin:8px 0}.tag{display:inline-block;white-space:nowrap;padding:2px 10px;border-radius:999px;font-size:.8rem;background:var(--bg)}.tag.resolved{background:#d1fae5;color:var(--ok)}.tag.open{background:#fee2e2;color:var(--err)}.tag.in_progress{background:#fef3c7;color:var(--warn)}.bell{position:relative}.badge-dot{background:var(--err);color:#fff;border-radius:999px;font-size:.7rem;padding:0 6px;margin-inline-start:2px}.bell-menu{position:absolute;inset-inline-end:0;top:100%;width:320px;max-height:60vh;overflow:auto;z-index:20;box-shadow:0 8px 24px #0000001f}.notif{padding:8px;border-radius:8px;cursor:pointer}.notif.unread{background:var(--brand-soft)}.support-fab{position:fixed;inset-inline-start:18px;bottom:18px;width:52px;height:52px;border-radius:50%;background:#25d366;display:grid;place-items:center;font-size:1.5rem;box-shadow:0 4px 14px #0003}.choice{display:block;padding:10px 12px;border:1px solid var(--line);border-radius:8px;margin:6px 0}.choice.pick{cursor:pointer}.choice.sel{border-color:var(--brand);background:var(--brand-soft)}.choice.right{border-color:var(--ok);background:#ecfdf5}.choice.wrong{border-color:var(--err);background:#fef2f2}.qimg{max-width:100%;border-radius:8px;margin:8px 0}.timer{position:sticky;top:64px;z-index:5}.reply{background:var(--brand-soft);padding:8px 12px;border-radius:8px}.preview{background:var(--bg);padding:8px 12px;border-radius:8px;margin:6px 0}.followup{margin-top:12px;padding-top:12px;border-top:1px dashed var(--line)}.rank{padding:8px 0;border-bottom:1px solid var(--line)}.video{position:relative;padding-top:56.25%;margin-top:10px}.video iframe{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;border:0;border-radius:8px}@media (max-width: 640px){.hide-sm{display:none}.page{padding:12px}.bell-menu{width:90vw}}.logo-sm{height:40px;width:auto}.logo-lg{display:block;margin:0 auto;width:160px;max-width:60%}.chip.tf{padding:8px 18px;font-size:1rem}.chip.right{background:#d1fae5;border-color:var(--ok);color:var(--ok);font-weight:700}.crow.right input:not([type=radio]){border-color:var(--ok);background:#ecfdf5}.crow input[type=radio]{accent-color:var(--ok)}.show-sm,.ni{display:none}.card{overflow-wrap:anywhere}.actions{flex-shrink:0}@media (max-width: 768px){html{-webkit-text-size-adjust:100%}body{font-size:15px;-webkit-tap-highlight-color:transparent}.hide-sm{display:none!important}.show-sm{display:inline}.topbar{padding:8px 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0}.big{font-size:1.7rem}input,select,textarea{font-size:16px;padding:11px 12px;min-height:44px}input[type=radio],input[type=checkbox]{min-height:0;width:20px;height:20px}button,.btn{min-height:44px;padding:10px 16px}.seg button{padding:10px 6px;font-size:.9rem}.chip{padding:6px 12px;font-size:.85rem}.row.between{flex-wrap:wrap;gap:10px}.card>.row.between>.row{width:100%}.card>.row.between>.row>button,.card>.row.between>.row>.btn{flex:1;text-align:center}.row.wrap>select,.row.wrap>input{flex:1 1 140px}.grid{grid-template-columns:1fr}.bell-menu{position:fixed;inset-inline:8px;top:58px;width:auto;max-height:70vh}.notif{padding:12px 10px}.timer{top:52px;padding:10px 14px}.choice{padding:12px 14px}.choice.pick{min-height:48px;display:flex;align-items:center;gap:8px}.qimg{max-height:60vh;object-fit:contain}.auth-wrap{align-items:start;padding:16px 12px}.auth{margin-top:4vh}.support-fab{bottom:calc(76px + 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button{width:100%;text-align:center}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f172a73;display:grid;place-items:center;z-index:50;padding:16px}.modal-sheet{position:relative;width:100%;max-width:520px;max-height:85vh;overflow-y:auto;margin:0;padding-top:40px}.modal-close{position:absolute;inset-inline-end:10px;top:10px;padding:6px 10px}@media (max-width: 768px){.email-cell{max-width:100%;display:block}.modal-backdrop{align-items:flex-end;padding:0}.modal-sheet{max-width:100%;max-height:90vh;border-radius:16px 16px 0 0;animation:modal-slide-up .2s ease-out}}@keyframes modal-slide-up{0%{transform:translateY(100%)}to{transform:translateY(0)}}.progress-track{background:var(--bg);border-radius:999px;height:10px;overflow:hidden}.progress-fill{height:100%;border-radius:999px;transition:width .3s ease}.progress-fill.ok{background:var(--ok)}.progress-fill.warning{background:var(--warn)}.progress-fill.danger{background:var(--danger)}.progress-fill.critical{background:var(--err)}.nav a{position:relative}.nav-dot{position:absolute;top:2px;inset-inline-end:6px;width:8px;height:8px;border-radius:50%;background:var(--warn)}